• smart connect

    Leader in Customer Experience and Multi-channel Contact Center Solutions

    Engage effortlessly with your customers
    Connect across all touchpoints, channels & interactions
    Differentiate your customer journeys and lower costs
  • Vertical Expertise

    Contact Center
    Telecom
    Automotive
    Banking
    Financial Securities
    Hospitality
    Education
    Travel & Transportation
  • What we Guarantee

    High productivity
    Quality
    On-time Delivery
    Cost Advantage
    Responsiveness
    IPR
    Security
    Copyright & Patents

We design and develop the best solutions for our customers!

Our Services

Solutions Offering

SmartConnect combines its domain expertise in the core areas of networking, converged communications, security, storage and contact centre technologies with complementary capabilities in consulting, integration, support and managed services to help our clients optimise their IT infrastructures, consolidate their vendor relationships and achieve their business goals.

Technology Offering

Our experience & ongoing engagement on Genesys (www.genesyslab.com) & Nuance (www.nuance.com) suite of products/technologies will enable us to deliver significant value proposition to our clientele, as they embark on their UC/CIM initiatives. Our technology delivery methodology "Orchestrate| Channelize | Unify - OCU" will help our clients leverage their existing infrastructure to leap-frog to an enhanced UC experience.

Industries

SmartConnect has proven capabilities across verticals with services tailor made for each vertical. Our proven portfolio of products for sectors such as Contact Centers, Banking & Financial Services, Insurance, Telecom and System Integrators, an array of services and solutions can be customized for specific needs as per your vertical.